Hi there,
Thank you so much for reaching out to us with your kind words and feedback. We're so thrilled to hear that your Christmas gift purchase was a success! Should she ever require an alteration or a repair on her piece, have her reach out as we offer this complimentary service on our Oddbird pieces for the lifetime of the item so that she can continue to enjoy her pieces for years to come.
We do have limitations on what things can be repaired or altered but with that in mind, our masterful tailoring team is made up of some stellar problem solvers and have been able to make some magic so it's always best inquire with us and we will work with you as best we can.
We look forward to the opportunity to serve you again in the future and wish you lovely days ahead!
